Return & Exchange Policy

At MY LITTLE PIECE FOREVER, we want you to be completely satisfied with your order. We've created this return process to make your experience as effortless as possible!

Please Note: Any personalized/custom, health and wellness products items cannot be returned or exchanged.

Unworn or unwashed merchandise can be returned or exchanged within 30 days of the original order date if accompanied by original tags and packaging with a 30% restocking fee.

All online order returns, refunds, and exchanges must be made through our returns process through our customer service team via mylittlepieceforever@gmail.com.

HOW TO RETURN AN ITEM

To begin the return process, please send an email to our customer service support team at mylittlepieceforever@gmail.com with your Name, Order Number, Picture of the defective product/incorrect item, and reason for return/refund.

  1. As soon as we receive the request, our customer service team will review the order and will provide feedback within 24-48 hours.
  2. If the order qualifies as approved for a refund, our team will be sending you a return label to your email address.
  3. Package your return item using the label provided from our customer service team and drop off at a UPS facility. You must use the return label sent by our customer service team. Do not send returns to the original address.
  4. You will be notified when your return has been received at our warehouse. Once received, we can do one of the following options:
    • We can refund your original form of payment in 3-5 business days.
    • We can send a replacement of the order and have it shipped within  72 hours.

If your tracking number states your order was delivered, but you did not receive it, we have to rely on the tracking number. We would require you to provide a claim ID from the local post office and validate it, as soon as the review is complete, we will be sending a replacement.

We charge a 30% restocking fee for all returns.

Have more questions? Reach out to our Customer Support Team from 9:00 AM PST to 5:00 PM PST Monday - Friday by email: mylittlepieceforever@gmail.com